Shipping policy
. Shipping & Delivery
• Orders are processed within 5-7 working days, unless stated otherwise in product description, and shipped via Royal Mail.
• Delivery times may vary based on location, shipping method, and external factors.
• We are not responsible for delays caused by the carrier or customs.
. Refunds, Returns & Exchanges
• No refunds unless the product is significantly damaged upon arrival or if there was a mistake in the order.
• We offer size exchanges and store credit for eligible items.
• Items must be returned in their original condition within 30 days of delivery.
• Customers are responsible for return shipping costs unless the return is due to our error.