THIS PAGE STATES THE TERMS AND CONDITIONS UNDER WHICH YOU USE WSM.STORE WEBSITE. WHEN YOU PLACE AN ORDER WITH US AT WSM.STORE, YOU ARE MAKING AN OFFER TO BUY GOODS. WE WILL SEND YOU AN E-MAIL TO CONFIRM THAT WE HAVE RECEIVED YOUR ORDER. IN THE UNLIKELY EVENT THAT THE GOODS ARE NO LONGER AVAILABLE, WE WILL ADVISE YOU OF THIS VIA E-MAIL.
AVAILABILITY
WE WILL ENSURE THAT THE WEB SHOP DOES NOT HAVE ANY PROBLEMS AND THAT THE GOODS DISPLAYED ARE AVAILABLE. HOWEVER, WE CANNOT GUARANTEE THE AVAILABILITY OF THE WEBSITE OR THAT ANY GOODS ON THE SITE ARE IN STOCK OR AVAILABLE. IN THE EVENT THAT AN ITEM WAS NOT AVAILABLE AFTER YOUR PURCHASE, A REFUND OR ANOTHER ITEM FROM THE SHOP OF THE SAME WORTH WILL BE GRANTED.
PRIVACY
ALL THE INFORMATION YOU PROVIDE TO WSM IS STRICTLY PRIVATE AND CONFIDENTIAL. WE DO NOT DISCLOSE BUYERS' INFORMATION TO THIRD PARTIES.
RETURN POLICY
WE SEE NO REASON WHY YOU'D EVER WANT TO RETURN A WSM PIECE. HENCE, WE OPERATE ON A STRICT "NO REFUND, ALL SALES ARE FINAL" POLICY. HOWEVER, YOU CAN CONTACT US IF THERE SEEMS TO BE ANY FAULT WITH IN THE ARTICLE OF CLOTHING THAT WAS NOT CAUSED BY YOURSELF OR COURIER HANDLING (I.E. FACTORY DEFAULTS). FOR EXTENUATING CIRCUMSTANCES, ALL CANCELLED ORDERS WILL BE CHARGED A CANCELLATION FEE.
EXCHANGE
WSM DOES OFFER SIZE EXCHANGES IF THE FOLLOWING CRITERIA ARE MET:
- ITEM IS IN PERFECT, SELLABLE CONDITION WITH ITS ORIGINAL PACKAGING.
- THE EXCHANGE PROCESS IS INITIATED AT LEAST WITHIN 7 DAYS AFTER YOUR ITEM HAS BEEN DELIVERED.
- YOUR DESIRED SIZE IS STILL IN STOCK.
SHIPPING
ALL ORDERS ARE SHIPPED FROM THE UK. YOUR ORDER MAY BE DELIVERED TO YOU BY EITHER THE LOCAL POST OFFICE OR A LOCAL COURIER DEPENDING ON YOUR AREA. IF YOU ARE NOT HOME WHEN THE DELIVERY IS MADE, A NOTICE CARD MAY BE LEFT BY THE POSTAL SERVICE TO ADVISE ON HOW AND WHERE YOUR DELIVERY CAN BE COLLECTED. ORDERS ARE SHIPPED WITHIN 7 WORKING DAYS WITH A NORMAL DELIVERY TIME OF 2 TO 5 WORKING DAYS. WE ALSO SHIP INTERNATIONALLY. THE COST FOR DELIVERY IS CALCULATED AT CHECKOUT. WE CANNOT BE HELD LIABLE IF WE ARE PROVIDED WITH THE WRONG ADDRESS. ONCE ITEMS HAVE BEEN PASSED OVER TO OUR DELIVERY PARTNERS AND WE HAVE PROVIDED PROOF OF THIS, PLEASE CONTACT THEM FOR ANY ISSUES YOU HAVE WITH DELIVERY, AS IN MOST CASES THERE IS NOTHING WE CAN DO. ANY CUSTOMS CHARGES ARE DUE ON THE CUSTOMER.